Supported File Types and Sizes

This article contains information about the types of files and its standard size supported in the SalesHood platform.

Uploading

You can upload any file type except for the following list, and the file size limit is 5GB.
Note: the larger a file is, the longer it will take to upload and process

Forbidden File Typesapplication/x-httpd-php
application/pkix-cert
application/x-shockwave-flash
application/x-silverlight-app
application/x-msdownload
application/x-apple-diskimage
application/php; application/x-php
magnus-internal/shellcgi
text/php
text/x-server-parsed-html
magnus-internal/parsed-html
application/xml
text/html
Forbidden File Extensions.jsp, .xml, .html, .php, .php4, .php5, .pht, .phtml, .shtml, .asa, .cer, .asax, .swf, .xap, .exe, .dmg

Downloading

Any file that has been uploaded successfully can be downloaded.

Note: In case your organization has disabled the download feature. The file cannot be downloaded externally.

Viewing

Currently we are supporting below MIME types.

Imagepng
jpg
jpeg
Videoquicktime (NOT HD/max setting)
ogg
mpeg
3gpp
webm
mp4
PDFpdf
Audiomp3
ogg
wav
x-wav
x-m4a
MS-Officemsword
vnd.openxmlformats-officedocument.wordprocessingml.document
vnd.ms-excel
vnd.openxmlformats-officedocument.spreadsheetml.sheet
vnd.ms-powerpoint
vnd.openxmlformats-officedocument.presentationml.presentation

File Size Limits That Support Viewing

Documents

Up to 1.02 million characters or up to 50 MB.

Spreadsheets

5,000,000 cells, with a maximum of 256 columns per sheet that need to be under 400,000 cells and 256 columns per sheet, up to 20 MB. 

Presentations

Up to 100 MB

All other files (Image and PDF)

Up to  2 GB

Other integrations

If you are integrated with another file storage solution like Box or SharePoint into SalesHood, the supported file types may vary. When integrated with another file storage solution, files are viewed using the “viewer” given by the solution.

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