In SalesHood, users may receive notifications by email and mobile push notification. Below is a description of all of SalesHood’s notifications triggers by content type:
Huddle Event
| Huddle Event Scheduled | Email and mobile push to host, participants | Email, Mobile |
| 48h Before Huddle Due Date | Email to participants who haven’t completed the Huddle. | Email, Mobile |
| 24h Summary Report | Email to host and participants with updated completion summary | |
| 30m Reminder | Mobile push 30 minutes before scheduled huddle time | Mobile |
Huddle Exercise
| Exercise Submission | Email to the host and participant’s primary and secondary manager | |
| Coaching/Standard Comment | Email to participant who’s response is being commented on | Email, Mobile |
Huddle Video
| Comment on Huddle Video | Email to host containing comment |
Huddle Test
| Test Answer Submitted | Email to Host and participant’s manager(s) | |
| Last Test Attempt Failed | Email and mobile push to test grader | Email, Mobile |
| Test is Graded | Email to participant and participant’s manager(s) | |
| Extra Test Attempts Granted | Email or mobile push to participant | Email, Mobile |
Pitch
| Video Upload | Email to pitch creator | |
| 24 Hour Pitch Alerts | Email to host and participants 24 hours before Start, Upload By, Peer Review, and/or manager review dates | |
| Upload/Record Pitch | 1. Mobile push to Host, participant’s manager(s), and assigned Reviewers. 2. Email to participant notifying the video has been successfully uploaded | Email, Mobile |
| Pitch Review | Email and mobile push sent to user participant being reviewed | Email, Mobile |
| Q&A | Sends email to participant’s manager(s) and host with an additional email to participant | |
| Pitch submission upload | Notify Huddle Event’s Host and Participants’ Manager per participant upload | Email, Mobile |
| Pitch submission review | Notify participant when their pitch was reviewed | Email, Mobile |
Deal Win/Story
| Deal Win or Story Upload | Mobile push to all users | Mobile |
| Upload Notification for Deal Win/Story Uploader | S ends email to owner of deal win or story to inform the video is ready | |
| Deal Win or Story Comment | Mobile push to the Deal Win/Story creator | Mobile |
Learning Path
| Onboarding Reminder | Email to participant(s) which can be configured via Send Reminders in Admin tab of the path. |
Mentions
| Comments | Notify when user is mentioned in the comments | Email, Mobile |
| Descriptions | Notify when user is mentioned in descriptions | |
| Submissions | Notify when user is mentioned in submissions |
Badge
| Personal Badge Notifications | Notify when you are awarded a badge | |
| Team Badge Notifications | Notify when a member of your team is awarded a badge |
Other
| Coaching Activity | Sends coaching activity summary to managers | |
| Receive indirect reporter notifications | From reporters who chose you as secondary manager |
Notifications Management
Users in SalesHood can customize their notification triggers. To do this, access the “Personal Settings” on the menu bars and view the Notifications Section:
Coaches and Company Admins can set their Organization’s default notifications for Huddles, Pitches, Learning Paths through the Notifications tab within “Company Settings.”
Notifications for all users default to recommended settings unless it is customized through the Notifications tab:
Turning off the “Use default company settings” tab will allow you to select which notifications you would like to receive.
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