Notifications and Notifications Management

In SalesHood, users may receive notifications by email and mobile push notification. Below is a description of all of SalesHood’s notifications triggers by content type:

 

Huddle Event

Email ParticipantEmail to participants with customized messageEmail, Mobile
Huddle Event ScheduledEmail and mobile push to host, participantsEmail, Mobile
48h Before Huddle Due DateEmail to participants who haven’t completed the Huddle.Email, Mobile
24h Summary ReportEmail to host and participants with updated completion summaryEmail
30m ReminderMobile push 30 minutes before scheduled huddle timeMobile

 

Huddle Exercise

Exercise SubmissionEmail to the host and participant’s managerEmail
@mention on Exercise SubmissionEmail to @mentioned personEmail
Exercise submission commentEmail to participant who submitted the exercise responseEmail

 

Huddle Video

@mention on Video Comment sectionEmail to @mentioned personEmail
Comment on VideoEmail to host containing commentEmail

 

Huddle Test

A test is submitted by participantEmail to Host and participant’s ManagerEmail
A test is resubmitted by participantEmail to Host and participant’s ManagerEmail
A test is Graded by Host or CoachEmail to participant and participant’s ManagerEmail

 

Huddle Plugin (LMS/SCORM)

Plugin (LMS/SCORM) @mentionEmail to @mentioned personEmail

 

Pitch

Prepare Video UploadEmail to the person who updated videoEmail
24 Hour Pitch StartEmail to host and participants 24 hours before Start DateEmail
24 Hour Pitch UploadEmail to host and participants 24 hours before Upload By DateEmail
24 Hour Pitch Peer ReviewEmail to host and participants 24 hours before Peer Review By DateEmail
24 Hour Pitch Manager ReviewEmail to participant’s manager 24 hours before Manager Review By DateEmail
“Email Team” buttonEmail to participants containing the customized messageEmail
Upload/Record Pitch1. Mobile push to Host, participant’s Manager, and assigned Reviewers. 2. Email to participant notifying the video has been successfully uploadedEmail, Mobile
Pitch ReviewEmail and mobile push to revieweeEmail, Mobile
@mention on a participant’s pitch submissionEmail to @mentioned personEmail, Mobile
Comment on a reviewEmail to the reviewerEmail
@mention comment on a reviewEmail to the @mentioned person and the reviewerEmail
Q&A @mentionEmail to @mentioned personEmail
A question in Q&AEmail to participant’s manager and hostEmail
Reply in Q&AEmail to questioneeEmail

 

Deal Win/Story

Deal Win or Story UploadMobile push to all usersMobile
Deal Win or Story CommentMobile push to the Deal Win/Story creatorMobile

 

Learning Path

Onboarding ReminderEmail to participant(s)Email
Email TeamEmail to participants with customized messageEmail

 

Notifications Management

Users in SalesHood can customize their notification triggers. To do this, access the “Settings” on the menu bars:

 

Coaches and Company Admins can set their Organization’s default notifications for Huddles, Pitches, Learning Paths through the Company Notifications tab within “Settings.”

Notifications for all users default to recommended settings unless it is customized through the My Notifications tab:

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