If you have a test module that has maximum number of tries, you may run into times where participants may need more chances to try and pass the test.

Managers and Coaches can grant extra test retakes within the test module by accessing the test in the huddle, selecting the name of the participant in the “Test Summary”, and under the test score increase the attempts limit with the plus and minus buttons or typing in the number into the box.

Once they are given additional attempts, the participant will be sent an email to notify them of the change with a link to have them retake the test.