What is Data Loss Prevention (DLP)?

DLP is a backend service that scans every document uploaded into your instance for sensitive information. The purpose of the DLP is to detect and prevent sensitive documents from being uploaded within a company’s instance.

How does it work?

Once a file is uploaded, the backend service will begin scanning. The file cannot be viewed or downloaded until its completely scanned and passed.

You can upload any standalone file to be scanned, only compressed and folders cannot be scanned. Including, files from 3rd party services that are not directly uploaded into SalesHood will not be scanned.

Files over 100 pages or 1000 rows will not be scanned and automatically rejected.

Emails

Once a file is scanned, the uploader will receive either a success or rejected email (per file) informing them it is complete.

Rejected

If the file contained sensitive information, it will automatically be deleted and un-viewable within SalesHood. Within the rejected email, the uploader will see the reason it was rejected.

Success

If the file contained no sensitive information, it will automatically be viewable within SalesHood. Within the success email, the uploader will see a link to the file.

What data will be scanned?

Below is the example data that will be scanned and prevent from being uploaded.

• Credit Card numbers: 1234-563-0943
• User emails/IDs: ID123456, test@example.com
• Keywords: IPP, Intellectual Property, Confidential, Routing Number
• Drivers License: CA12345#
• Account/Passport Numbers: USWTG14
• more!

How do I turn the DLP on?

To turn the DLP on, you can contact your Account Manager or get in touch with support@saleshood.com for more details.